In alignment with the Town's strategic priority of diverting waste from the landfill and citizens' needs and priorities as determined through public consultation, the Town in Spring 2019 is introducing changes to the collection of solid waste and organics in Innisfail. While an extensive education/engagement process detailing the changes will occur over the next several months, here's what you need to know for the moment.
What are the changes and why are they being implemented?
With the Town's current waste collection contract set to expire in Spring 2019, an opportunity was presented to seek a new contract that would both improve service levels and increase efficiency in the collection of solid waste. Administration devised an RFP (request for proposals) accordingly, and developed a program that reflected both the Town's strategic priority of diverting waste from the landfill and citizens' needs and priorities as determined through public consultation. A three-year contract for the provision of new waste and recycling services was approved by council on Jan. 28, 2019.
Solid Waste (Garbage)
When will the changes come into effect?
The changes will be implemented in Spring 2019. Keep an eye out for Town communications indicating when the new carts will be delivered.
How will the changes affect my monthly utility bill?
Despite the expanded/improved service, residents' monthly costs will remain unchanged at $23.
The Carts & Automation
What is automated collection and how do the carts work?
Automation sees a mechanical 'arm' device extend from the collection truck to pick up and empty specialized carts. Overall, it provides a much faster, more efficient option for pickup, and significantly reduces the risk of injury to collection personnel. As a result, and to help improve tracking and recording of waste streams, many service providers are moving away from manual (bagged) pickup to offer automated services exclusively.
Other municipalities to have implemented automated collection include Olds, Penhold, Blackfalds, Sylvan Lake, Lacombe, Ponoka, and Red Deer among others.
Where do I leave my carts out for pickup? Will my pickup location change?
Except in extenuating circumstances, pickup locations will remain unchanged. If you leave your waste/recycling at the front curb at present, your carts (and 'green box' recycling) will continue to be picked up from the front curb. Likewise, if you currently leave your waste/recycling in the lane, pickup will continue to occur in the lane.
Pickup locations were noted as one of the most important issues to residents during public consultation on the matter. Ensuring locations remain unchanged — thus limiting the overall impact on residents — was identified as a necessary key component of the new program.
What if I have mobility issues and am unable to move my carts?
The lightweight, large-wheeled carts are designed to be extremely mobile and easy to move — even through considerable amounts of snow. Under normal circumstances, the carts should prove more convenient and mobile than bagged garbage.
Special circumstances where external assistance may be required will be addressed on a case-by-case basis.
How was this new program developed?
The program was created in line with the Town's strategic priority of developing a Household Waste Reduction Plan to increase environmental responsibility and help divert waste from the landfill (Town of Innisfail 2018-2021 Strategic Plan). Public consultation carried out in 2017 was also heavily factored into the program's development, and provided insight into citizens' greatest needs, concerns and priorities regarding the matter. The program largely reflects what was heard during those consultations, which included a survey and an open house.
How and where can I learn more?
What can I put in my carts? Where should I leave them out for pickup? When exactly will I be receiving them?
Stay tuned! An extensive education and engagement process will take place over the next several months. Keep an eye on your mailbox and watch for Town communications detailing everything you'll need to know before the changes come into effect.