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Pay a Bill

Please note: direct payment to your Town of Innisfail account can be set up through your financial institution. Electronic payment is for those wishing to pay by credit card

Sign Up for Electronic Billing

Name(Required)
Service Address(Required)
Terms & Conditions(Required)
Monthly Utility E-Billing Terms and Conditions 1) Utility bills will be emailed to the applicants email address at the time utility bills are processed. 2) It is the responsibility of the applicant to monitor whether or not they have received their utility bill by email each month. A HARD COPY OF UTILITY BILLS WILL NOT BE MAILED. 3) Emailed utility bills do not have the micro encoding for payment at your Financial Institution. E-Billing may be paid online, telephone banking or at the Town of Innisfail office. 4) Applicants are responsible for advising the Town, in writing, of any changes required, including applicant information, account information, sale of the property, cancellation of the e-billing. 5) E-Billing is ONLY provided for property owner(s). This personal information is collected under the authority of Section 4 of the Protection of Privacy Act for the purpose of the utility e-billing process and purposes consistent with that use. If you have any questions about this collection or use of theinformation, contact the Town of Innisfail at 403-227-3376.

Pay Town of Innisfail fees online using your credit card.

Please be advised that fees may apply to payments made by credit card. Click Here to see applicable fees

  Utility Invoice Look for your Account Number
  Property Assessment and Tax Notice Look for the Roll Number
  Accounts Receivable Look for the Customer ID Number
  Bylaw Tickets/Fines* look for the Ticket Number *This system is NOT for Photo Enforcement or Provincial tickets.

Click Here to pay with credit card

The Town of Innisfail offers payment with select credit cards (Visa, MasterCard) through the OptionPay System. Payments can be made for:

  • Permits
  • Tax Payments
  • Utilities
  • Bylaw Tickets/ Fines
  • *Other Receivable Invoices

Please note: the OptionPay System is for those wishing to pay using a credit card (additional fees are charged by OptionPay, a third party provider). Other payment options are still available.

*This system is NOT for Photo Enforcement or Provincial tickets.

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