The Town of Innisfail has produced a comprehensive fact sheet to help you better understand your utility charges. To download a copy of UNDERSTANDING YOUR 2021 UTILITY RATES, click here.
Setting up your Municipal Utilities Account
Before you move into your new home, call the Town Office at 403-227-3376 to set up your Utilities account.
A one-time connection fee of $30.00 will apply each time a new account is set up. This charge will appear on your first utility bill. Every month you will receive your combined Utilities Statement for your previous month's water usage, sewer services and garbage removal (i.e. In June you will receive a bill for May's usage).
Service may be disconnected after 60 days, following the date of billing on unpaid accounts.
Water / Wastewater Rates - FAQ's
Atco Gas Ltd. 310-5678
Direct Energy: 1-866-420-3174 (retailer)
Fortis Alberta Inc. (Customer Service) 310-9473
Epcor 403-310-4300 (retailer)
* Note: This industry changes rapidly. There may be other providers that service Innisfail. This list is not necessarily inclusive. *
TV & Satellite
Shaw Direct: 1-888-554-7827
Canadian Blood Services - Mobile Blood Donation Event
March 08, 2021 @ 3:30 pm