The Town's utility services are operated at a break-even level and provide residents with easy access to a valuable resource.
NOTICE: The look of your utility bill will be changing in December.
The Town of Innisfail will soon be updating its financial management software. As a part of this transition, the appearance of your utility bills will be changing in December. Please be advised that these bills are valid and are not fraudulent.
The Town's modernized system offers the ability to collect data in a much more efficient and detailed manner, ensuring reliable billing practices and giving you peace of mind.
Learn more here!
Setting up your Municipal Utilities Account
Before you move into your new home, call the Town Office at 403-227-3376 to set up your Utilities account.
A one-time connection fee of $30.00 will apply each time a new account is set up. This charge will appear on your first utility bill. Every month you will receive your combined Utilities Statement for your previous month's water usage, sewer services and garbage removal (i.e. In June you will receive a bill for May's usage).
Service may be disconnected after 60 days, following the date of billing on unpaid accounts.
Water / Wastewater Rates - FAQ's
Atco Gas Ltd. 310-5678
Direct Energy: 1-866-420-3174 (retailer)
Fortis Alberta Inc. (Customer Service) 310-9473
Epcor 403-310-4300 (retailer)
* Note: This industry changes rapidly. There may be other providers that service Innisfail. This list is not necessarily inclusive. *
TV & Satellite
Shaw Direct: 1-888-554-7827
Town of Innisfail - Council Meeting
September 28, 2020 @ 1:00 pm
TOPS Weekly Meeting
September 29, 2020 @ 12:15 pm
Meditation Session: Adult Weekly
September 29, 2020 @ 6:00 pm